Got a problem with Gmail, Instagram, Facebook, Tumblr, or Microsoft? Good luck ever speaking to a human if you aren’t a massive business customer, and sometimes, even if you are. Today, customer service is something internet companies mostly can’t be bothered to provide.
It’s confident enough in this claim that it feels safe slapping it on a broad notice to be sent to anyone whose account has been banned, regardless of the reason.Ĭustomer service used to be something people expected. But consider the implications: Facebook’s default is to claim that its computers are so infallible, no mistake could possibly be made. Facebook has since admitted that it may have screwed up and asked customers to reach out and contact it.